If you have a medical emergency outside of surgery hours, please dial 111.
This is a free number from mobile and landline telephones. If you are calling outside of the Croydon area, please call 0118 990 2147, but calls to this number will incur standard network charges.
From April 2017, three ‘GP Hubs’ have been open across the borough to treat children and adults with urgent care needs. The new ‘Hubs’ will be open for longer hours every day, and will offer more services to treat both minor injuries and minor illnesses.
People should call NHS 111 for an assessment to book an urgent appointment at a GP Hub. The hubs also offer walk-in services, but the NHS is encouraging people to ‘phone before you go’ to make sure they access the most appropriate service for them.
NHS 111 is staffed by highly-trained health advisors to direct people to the best medical care depending on their symptoms – including the GP Hubs where appropriate. NHS 111 is available 24 hours a day and is free to call from landlines or mobiles,
Appointments at any of the new GP Hubs will be available to people living and working in Croydon if they are unable to get an appointment with their own GP.
Click here for the letter for further information Urgent Care.
The Croydon GP Hubs website provides details of what type of conditions are able to be seen at the GP Hubs:
For self care and self management either download the free “Health Help Now” App or visit the website http://www.healthhelpnow-nhs.net/
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.